Frequently Asked Questions

If you want to sell Gold in Vancouver, you’ve come to the right place! VancouverGold.ca is your trusted gold buyer in Vancouver and all over the Lower Mainland.

How can I sell you my gold?
How is your price determined?
How do I know I am getting the best deal?
How can I tell if my items are gold, or just plated?
Do you buy gemstones?
Do you pay extra for my appraised jewellery?
How can I use a magnet to test my jewellery?
What are your policies?
What type of Identification is required?
I live far away from Vancouver.  Is a mail-in option available?

You can drop in to see us at our office at 601 West Broadway, Suite 400 – Conveniently located 1 block west of Cambie and near the New Canada Line. We can also meet you, by appointment, in our office outside of our normal office hours. Please contact us by phone (604-764-5134‏) or email (info@vancouvergold.ca) to arrange an appointment. When you arrive, we will test and weigh your gold in front of you, issue you a receipt, and pay you CASH for your gold! (or by cheque, if you prefer). Since we are local Vancouver Gold buyers, you will never have to send your gold in the mail!

How is your price determined?

Vancouver Gold pays more than 70-80% of the melt value of your gold. This is much higher than most jewellery stores, pawn shops, infomercial gold buyers, and online mail-in services, which typically offer 20-60% of melt value. Remember, a troy ounce of gold weighs 31.1grams.

How do I know I am getting the best deal?

We have many satisfied customers in Vancouver, and we are happy to provide references. Since we deal with local customers in Vancouver, we are able to keep our operating expenses low and offer excellent prices. After covering our refining, assay, and financing charges, our profit margin is very small. We have done extensive market research, and we are confident that our prices exceed our competitors.

How can I tell if my items are gold, or just plated?

Solid gold is usually stamped with the purity, while gold-plated items are stamped “GP”, “KP”, “HGE”, “RGP”, “GE”, or “GF”. We are unable to buy plated items as they contain very little gold.

Do you buy gemstones?

We do not purchase gemstones. We buy all gold, silver, and platinum items. If your jewellery contains gemstones, we would be happy to remove them and return them to you, free of charge.  Be wary of any gold buyer who buys gemstones.  Their purchase prices are far lower than your gemstones are worth, typically only a few dollars per gram for diamonds!

Do you pay extra for my appraised jewellery?

No, all of our purchase prices are based on current prices of gold, silver, and platinum.  With today’s high gold prices, there has never been a better time to sell. Most of our customers are surprised by the value of their jewellery items.

How can I use a magnet to test my jewellery?

Gold is not magnetic. Many gold-plated items have a core of nickel or iron, which ARE magnetic. So, a magnet can be used to determine if your item is nickel or iron, with a thin plating of gold. WARNING: Some gold plated items contain a brass core, which is not magnetic.

What are your policies?

1) By law, you must show the proper government issued identification.
2) You must be at least 18 years of age
3) Stolen merchandise will never be considered. We will notify the police if we are aware that you attempt to sell stolen goods.
4) We keep detailed records of all transactions. You will be required to sign a form stating that you are the lawful owner of the items you are selling, and that they are neither stolen nor the proceeds of crime.

What type of Identification is required?

By Vancouver law, we are required to view one of the following: Driver’s License, Passport, Provincial ID, Citizenship, Indian Status Certificate, or Provincial Residence Card.

I live far away from Vancouver.  Is a mail-in option available?

Yes, we do accept mail-in orders. Please contact us by email, and we will provide you with our mailing address.  By law, we are required to verify the identity of each of our customers, so you will be asked to send a photocopy of your photo ID along with your gold.